Auto Rental News

JAN-FEB 2014

Magazine for the professional car and truck rental industry.

Issue link: https://autorentalnews.epubxp.com/i/236613

Contents of this Issue

Navigation

Page 3 of 39

TABLE OF CONTENTS www.AutoRentalNews.com Vice President & Group Publisher January/February 2014 • www.AutoRentalNews.com A BOBIT PUBLICATION • VOLUME 27 - ISSUE 1 Sherb Brown — (310) 533-2451 sherb.brown@bobit.com Executive Editor Chris Brown — (310) 533-2499 chris.brown@bobit.com Associate Editor Amy Winter — (310) 533-2490 amy.winter@bobit.com 16 22 28 Art Director Vince Taroc Graphic Artist Jeff Polman FEATURES Production Manager THE TECHNOLOGY ISSUE 16 MANAGING YOUR COMPLETE INTERNET PRESENCE Your customers want to share their experiences and engage with your brand. What are you doing to help? 20 optimized for mobile, this car rental company has transformed its check-in process and more. 22 MOBILE TECHNOLOGY STREAMLINES THE RENTAL PROCESS 24 A NEW WAY TO IDENTIFY DAMAGE This independent car rental company created a technology-based solution that fags and manages vehicle damage using cameras on mobile devices and a Web-based app. 26 Chairman GOING 'GREEN' WITH TECHNOLOGY Chief Operating Offcer This Payless Car Rental franchise updated its new facility with green features, including a water recycling car wash and a waste oil heater. Chief Financial Offcer Using off-the-shelf tablets and portable printers in conjunction with rental software 28 DEPARTMENTS 6 8 EDITOR'S CORNER 10 ■ In Bankruptcy, Advantage Finds New Owners ■ Car Rental Meets Car Sharing ■ Peer-to-Peer Car Sharing Gains Airport Foothold ACRA ■ Fostering Security Through Technology DIGITAL DASHBOARD ■ A synopsis of news, information and happenings from social media, the Internet and your world. INDUSTRY NEWS – IN DEPTH 32 TECH PRODUCTS AND VENDOR NEWS 34 January/February 2014 Ty F. Bobit Cyndy Drummey Richard E. Johnson CAR RENTAL Q&A; Joni Owens joni.owens@bobit.com (310) 533-2530 Fax: (310) 533-2503 Great Lakes ■ Are there any new incremental sales products out there, and how can I phase them in? ■ Should I use job fairs to recruit? Robert J. Brown 1000 W. University Dr. Ste. 209 Rochester, MI 48307 (248) 601-2005 Fax: (248) 601-2004 35 FACTS & STATS Sales & Marketing Coordinator 36 RENT ALERT Tracey Tremblay tracey.tremblay@bobit.com (310) 533-2518 ■ Car Rental 2014 — Full Speed Ahead Printed in the USA AUTO RENTAL NEWS (ISSN 1075-9409) (USPS 011-305) is published bimonthly with additional issues in February and December, by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. PERIODICALS POSTAGE PAID at Torrance, California 90503-9998 and additional mailing offces. POSTMASTER: Send address changes to Auto Rental News, P.O. Box 1068, Skokie, IL 60076-8068. Please allow 6 to 8 weeks for address changes to take effect. Subscription Prices United States $25 per year; Canada $30 per year; Foreign $75 per year. Single copy price - $10; Fact Book - $30. Please allow 6 to 8 weeks to receive your frst issue. Bobit Business Media reserves the right to refuse non-qualifed subscriptions. Please address Editorial and Advertising correspondence to the Executive Offces at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. Printed in USA 2 President & CEO Associate Publisher ENTERPRISE'S STUBBLEFIELD HEADLINES 2014 CAR RENTAL SHOW ■ Six Market Developments to Watch Edward J. Bobit ADVERTISING MANAGERS The Car Rental Show returns to Las Vegas for its 18th incarnation. 4 Subscription Inquiries (888) 239-2455 THE EMERGING TREND OF SIMULTANEOUS REMARKETING ON MULTIPLE ONLINE PLATFORMS Remarketing through multiple online platforms is not a question of "if," but "when." Standardization is the next step. Brian Peach — (310) 533-2548 brian.peach@bobit.com AUTO R ENTAL N EWS All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. acra

Articles in this issue

Links on this page

Archives of this issue

view archives of Auto Rental News - JAN-FEB 2014